Privacy Policy

Effective Date: [11/17/2024]

ChronicCare Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information, and outlines your rights under applicable privacy laws.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and any other details you provide directly through our website or services.
• Health Information: Information related to your health, fitness, and wellness goals if shared with us as part of our services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, device identifiers, and pages visited.
• Payment Information: Secure payment details for transactions conducted on our website.
• Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar technologies for analytics and advertising purposes.

We use your information for the following purposes:

• To provide and improve our services.
• To create personalized wellness and fitness plans.
• To communicate with you about appointments, programs, promotions, and updates.
• To process payments securely.
• To comply with legal and regulatory obligations.
• To improve our website and ensure a smooth user experience.

Depending on your location, you may have certain rights under applicable privacy laws. These include:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion (Right to Be Forgotten): Request the deletion of your data.
• Data Portability: Request your data in a portable format.
• Objection: Object to certain processing activities, such as direct marketing.
• Restrict Processing: Request restrictions on how we process your information.
• Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

• Access: Request to know what personal information we collect, use, and disclose.
• Deletion: Request that we delete your personal information.
• Opt-Out: Opt-out of the sale or sharing of personal data for targeted advertising.
• Correction: Request correction of inaccurate personal information.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

We do not sell your personal information. We may share it under the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing services, such as payment processing, hosting, and email marketing.
• Legal Compliance: To comply with legal obligations or respond to lawful requests by public authorities.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We use industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings. 

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our website or services, you consent to this transfer.

Our services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

We may update this policy periodically. Changes will be posted here, and the “Effective Date” will reflect the latest version.

If you have questions or wish to exercise your rights, please contact us:

ChronicCare Wellness
Email: jamesross@chroniccarewellness.com
Website: http://chroniccarewellness.com

If you are an EU/EEA resident and have concerns about how we handle your data, you may contact your local data protection authority.